FAQ

•    Do you offer a bespoke canvas service? – Sorry at this moment we are concentrating on the volume selling designs so we can deliver maximum value on the canvases we sell.

•    How long does delivery take? – We use an insured courier who guarantees delivery in 3-5 days from dispatch, we aim to dispatch items with 24 hours of order being placed. If you let us know of a safe place the courier will leave your parcel there in the event of you not being home.

•    Are the designs suitable for wet conditions e.g. bathroom? -  No the prints are water based so they are not suitable for areas where they may be splashed.

•    What is your return policy? – Any item found to be faulty will be replaced or refunded in full.  Unwanted goods will be refunded once we receive the item.  Before any returns are authorized we ask that a returns request form is completed.

•    Can I collect my item?- Unfortunately we are unable to offer a collection service.

•    Do you offer a quicker delivery service? – Yes we can dispatch through a 48 hour courier but there is £9.50 surcharge.

  • How do you apply the Vinyl art?

Instructions:

1. Clean your wall or surface:
Be sure that the surface you are applying the Vinyl Wall Art Decal to is: smooth, dry and free of dust and dirt.
Vinyl Wall Art Decals can be applied to walls, wood, glass, concrete, metal or any smooth, dry surface. Vinyl
Wall Art Decals are removable but may not be repositioned or reused. Do not apply to freshly painted walls! Wait
a minimum of 2 weeks after painting.

2. Preparing your Vinyl Wall Art Decal:
Lay each Vinyl Wall Art Decal on a flat surface, graphic side up. If you notice any air bubbles between the decal
and clear transfer tape remove them by rubbing on just the vinyl graphic portion of the decal with your fingers to
reapply the vinyl to the transfer tape. Once you have removed all the bubbles your decal may not lay flat, to make
your decal lay flat carefully lift the transfer tape and vinyl decal away from the paper backing, make sure that the
vinyl decal is sticking to the transfer tape. If the decal is not sticking lower the transfer tape back over the part of
vinyl that is not sticking and rub the vinyl again with you finger. DO NOT completely remove the transfer tape from
the paper, only do one half of the decal at a time. Once you have removed all the air bubbles and your vinyl is
laying as flat as you can get it, then press firmly over the entire decal with the edge of a credit card or similar
object. You are re-activating the bond between the decal and transfer tape. If any air bubbles were not removed
you can put a crease the vinyl decal where the air bubble is.

3. Planning your layout:
Arrange your Vinyl Wall Art Decal on your surface using masking tape (on the top edge only), DO NOT remove
the white backing paper until you are happy with your layout.

4. Apply the Vinyl Wall Art **DO NOT USE WATER**
Flip the decal up and starting from any corner, slowly peel the white or blue backing paper away from the transfer
tape, the vinyl decal should be sticking to the tape. If some of the decal remains stuck to the backing paper,
STOP. Rub the decal in that area and slowly continue peeling until the backing paper is completely removed. For
larger decals you may want to remove the backing paper in two or three smaller sections. As you lower your
Vinyl Wall Art Decal against the surface carefully rub with your hand slowly across the decal, starting at the top
center and working your way out to the edges and bottom of the decal. Once you have removed all the bubbles
you can by hand use your credit card or similar object to finish the application by rubbing over the entire graphic
to remove any air bubbles. Once the air bubbles have been removed carefully pull off the transfer tape making
sure that the decal is sticking to your surface and not the transfer tape.

To remove the decal you can peel it off your surface or if the decal is having some problems you can use a hair
dryer to heat up the adhesive to allow the decal to come off your surface easier.

Warning: Vinyl Wall Art is not responsible for any damage caused by applying or removing a decal
from any surface. Apply Vinyl Wall Art Decals at your own risk.

**Warning** CHOCKING HAZARD. Keep out of reach of children. Children may be able to peel small
pieces of vinyl off the wall. Do not hang in areas where small children are able to reach. Not for
children under 4 years.

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